# Secondary Status

<p class="doc-lead">Secondary Status adds an extra status dimension on selected transaction types (for example dispatch stage on a sale order, or sales stage on an opportunity) beyond the primary Draft / Approved / Cancelled lifecycle.</p>

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<p class="doc-toc-title">On this page</p>
<div class="doc-toc-section">
<div class="doc-toc-links">
<a href="#/settings/secondary-status?id=overview">Overview &amp; List View</a>
<a href="#/settings/secondary-status?id=fields">Fields</a>
<a href="#/settings/secondary-status?id=supported-types">Supported Transaction Types</a>
<a href="#/settings/secondary-status?id=actions">Actions</a>
<a href="#/settings/secondary-status?id=opportunity">Opportunity</a>
<a href="#/settings/secondary-status?id=faq">FAQ</a>
<a href="#/settings/secondary-status?id=related">Related</a>
</div>
</div>
</div>

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<h2 id="overview">Overview &amp; List View</h2>

Go to <b>Settings → Others → Secondary Status</b>.

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<b>List columns</b>: Id, Name, Description, Transaction Type, Status.

<b>Quick filters</b>: Active (default), Suspended.

<b>Filters</b>: Name, Status, Created Date.

<b>List actions</b>: New, View, Edit, Suspend, Activate, Delete (multi).

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<h2 id="fields">Fields</h2>

| **Field** | **Description** |
|-----------|-----------------|
| Name * | Status label shown on transactions. |
| Description | Optional notes. |
| Transaction Type * | Document type this status applies to (e.g. Sale Order, Opportunity). |
| Status | Active or Suspended. |

Each secondary status belongs to one transaction type. Create separate rows for Opportunity stages vs Sale Quotation stages even if the labels look similar.

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<h2 id="supported-types">Supported Transaction Types</h2>

| **Transaction Type** | **Where it is used** |
|----------------------|----------------------|
| Sale Invoice | Sale Invoice view / Update Secondary Status |
| Sale Order | Sale Order view / Update Secondary Status |
| Sale Quotation | Sale Quotation view / Update Secondary Status |
| Credit Note | Credit Note |
| Sale Debit Note | Sale Debit Note |
| Delivery Note | Goods Delivery Note |
| Purchase Quotation | Purchase Quotation |
| Purchase Order | Purchase Order |
| Purchase Invoice | Purchase Invoice |
| Debit Note | Purchase Debit Note |
| Receipt Note | Goods Receipt Note |
| Production Order | Production Order; see Secondary Status Order Report |
| Opportunity | Opportunity view, list filter, and CRM opportunity reports |

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<h2 id="actions">Actions</h2>

Standard master-data list actions. On supported transactions, users update secondary status from the more menu (<b>Update Secondary Status</b>) when they have Secondary Status access. History appears on the Secondary Status sidebar tab where the transaction view includes it.

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<h2 id="opportunity">Opportunity</h2>

Use Transaction Type = <b>Opportunity</b> for CRM deal stages (for example Qualified, Negotiation, Proposal Sent) and enquiry mid-flow stages such as <b>Open</b> and <b>Checking in Mill</b>. Enquiry automation sets Checking in Mill when Stock Status is Check in Mill, and returns to Open after Mill Stock or Alternative. See <a href="#/crm/opportunity?id=enquiry">Opportunity — Enquiry desk</a>.

<ul>
<li>Update from <a href="#/crm/opportunity">Opportunity</a> → <b>More → Update Secondary Status</b> (Approved, Open, Closed, or Lost).</li>
<li>Filter the Opportunity list by Secondary Status.</li>
<li>View history on the opportunity <b>Secondary Status</b> sidebar tab.</li>
<li>Analyse volume and time in stage with <a href="#/crm/reports/opportunity-secondary-status">Opportunity Secondary Status</a>.</li>
</ul>

Secondary status does not replace primary opportunity status (Approved / Closed / Lost). Use <b>Mark Lost</b> or Close for outcome; use secondary status for sales-stage tracking.

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<h2 id="faq">FAQ</h2>

<p><b>What is Secondary Status vs primary status?</b></p>
<p>Primary status is Draft/Approved/Cancelled lifecycle (plus Lost/Closed where applicable). Secondary status is an extra label for internal tracking without changing posting.</p>

<p><b>Which modules use secondary status?</b></p>
<p>See <a href="#/settings/secondary-status?id=supported-types">Supported Transaction Types</a> — sale and purchase documents, production orders, and opportunities.</p>

<p><b>Does secondary status block approval?</b></p>
<p>No. It is informational unless paired with custom workflow rules outside this master.</p>

<p><b>Can I filter lists by secondary status?</b></p>
<p>Yes when the list supports the filter — for example Opportunity Advanced Filter → Secondary Status.</p>

<p><b>Can I delete a secondary status in use?</b></p>
<p>Documents may still show the old label until edited — suspend to prevent new use instead of delete when history exists.</p>

<p><b>How do I set up opportunity pipeline stages?</b></p>
<p>Create Active Secondary Status rows with Transaction Type = Opportunity, then update them on each opportunity. There is no separate opportunity kanban board.</p>

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<h2 id="related">Related Topics</h2>

<ul>
<li><a href="#/status/transaction-status">Transaction Status</a></li>
<li><a href="#/crm/opportunity">Opportunity</a></li>
<li><a href="#/crm/reports/opportunity-secondary-status">Opportunity Secondary Status Report</a></li>
<li><a href="#/production/reports/secondary-status-production-order-report">Secondary Status Production Order Report</a></li>
</ul>
