# Cancelled Sale Invoices
Audit list of sale invoices cancelled in a period. Shows original bill date, cancellation date, customer, amounts, and cancel notes.
Overview
Go to Sales → Reports → Cancelled Sale Invoices.
Report title in ERP: Cancelled Sale Invoices
What it shows. Each cancelled sale invoice with bill and cancellation dates, customer, employee, center, tax and total amounts, and the Cancel Notes entered at cancellation.
When to use it. Use for internal control, audit trails, and reviewing why sale invoices were voided.
Report view
Filtration — Form Type
Filtration — Center
Filtration — Employee
Filtration — Date range
Use Cases
- Internal audit — Which sale invoices were cancelled this quarter and why? Run monthly or quarterly for control reviews.
- Accounts manager — What was the financial impact of cancelled sale bills? Run before month-end closing to verify reversals.
- Sales supervisor — Are cancellations concentrated with certain employees, centers, or form types? Run with employee or center filters after process reviews.
- Compliance — Is there a documented reason for every cancelled invoice? Run during statutory or ISO audits.
Filters
Date, Employee, Form Type, Center. Advanced Filter: Customer, Branch.
Columns
| **Column** | **Description** |
|------------|-----------------|
| Bill Date | Original sale invoice date. |
| Cancelled On | Date the invoice was cancelled. |
| Inv No. | Cancelled sale invoice number. |
| Customer | Customer on the cancelled invoice. |
| Employee | Employee who created or managed the invoice. |
| Center | Shipping or billing center. |
| Total | Pre-tax total before cancellation. |
| Tax Amount | Tax amount on the invoice before cancellation. |
| Bill Total | Full invoice total including tax. |
| Cancel Notes | Reason or remarks recorded at cancellation. |
Actions
- Generate — run the report for the selected filters
- Export — export to Excel
- Print — print the report
- Advanced Filter — open additional filter fields
- clear — reset active advanced filters
FAQ
Can I reopen a cancelled sale invoice?
No. Cancelled invoices remain in the system for audit only. Create a new sale invoice if the transaction is still valid.
Does cancellation reverse inventory and receivables?
Yes, when a posted invoice is cancelled, linked stock and customer balance effects are reversed per system rules.
Why is Cancel Notes empty on some rows?
The user may not have entered notes at cancellation. Encourage mandatory notes in your sales workflow.
How is this different from Cancelled Credit Notes?
This report covers sale invoices. Cancelled Credit Notes covers cancelled credit notes only.
Why was an invoice cancelled?
Audit report only — reason is in cancel notes on the invoice approval log.
Does cancelled invoice still show in Sale Report?
No. Cancelled bills are excluded from standard sale reports.