# Customer RP Deposit Summary

<p class="doc-lead">Deposit and refund ledger for one customer over a date range — every crate deposit collected on delivery, every refund when crates are returned, with running monetary balance. Example: collect ₹500 deposit on 50 milk crates, refund ₹450 when 45 are returned.</p>

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<p class="doc-toc-title">On this page</p>
<div class="doc-toc-links">
<a href="#/rp/reports/customer-rp-deposit-summary?id=overview">Overview</a>
<a href="#/rp/reports/customer-rp-deposit-summary?id=use-cases">Use Cases</a>
<a href="#/rp/reports/customer-rp-deposit-summary?id=filters">Filters</a>
<a href="#/rp/reports/customer-rp-deposit-summary?id=columns">Columns</a>
<a href="#/rp/reports/customer-rp-deposit-summary?id=actions">Actions</a>
<a href="#/rp/reports/customer-rp-deposit-summary?id=faq">FAQ</a>
</div>
</div>

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<h2 id="overview">Overview</h2>

Go to <b>RP → Reports → Customer RP deposit summary</b>.

<p><b>What it shows.</b> Opening deposit balance, then each RP Deposit or Refund with Type, Amount, Net, Cash account, Notes, and running Balance. Print header includes live deposit balance, opening, period net, and closing.</p>

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<h2 id="use-cases">Use Cases</h2>

<ul>
<li><b>Accounts</b> — Reconcile cash deposits collected against crate issues for Retailer A.</li>
<li><b>Customer service</b> — Explain remaining deposit when 5 of 50 crates are short.</li>
<li><b>Field sales</b> — Match van-collected deposits to RP Deposit entries.</li>
</ul>

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<h2 id="filters">Filters</h2>

<b>Customer</b> *(required)*, <b>Date range</b>.

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<h2 id="columns">Columns</h2>

| **Column** | **Description** |
|------------|-----------------|
| Opening | Deposit balance before the period. |
| Date | Transaction date. |
| Id | RP Deposit reference. Click to open voucher preview. |
| Type | <b>Deposit</b> (customer pays company) or <b>Refund</b> (company pays customer). |
| Amount | Line amount. |
| Net | Net amount on the transaction. |
| Cash account | Cash or bank account used. |
| Notes | Remarks. |
| Balance | Running deposit balance. |

Footer shows <b>Total</b> Net.

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<h2 id="actions">Actions</h2>

<ul>
<li><b>Generate</b> — run the report</li>
<li><b>Export</b> — export to Excel</li>
</ul>

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<h2 id="faq">FAQ</h2>

<p><b>What is the difference between Deposit and Refund?</b><br><b>Deposit</b> — customer pays you when receiving packaging (e.g. crate deposit on Sale Invoice). <b>Refund</b> — you pay the customer back when packaging is returned (check <b>Refund (company pays customer)</b> on RP Deposit).</p>

<p><b>How does this link to crate quantity?</b><br>When 5 crates are short, create a Refund for the deposit on those 5 crates, or adjust the deposit balance to match the 45 returned.</p>

<p><b>Can deposits be collected in the Field Sale App?</b><br>Yes — see <a href="#/field-sale-app/transactions">Field Sale App transactions</a>.</p>
<p><b>Accrual vs cash?</b><br>Deposit summary from RP Deposit approve — cash collected/refunded.</p>
<p><b>GL tie?</b><br>Posts to RP customer deposit liability account.</p>