# Lead Log Report

<p class="doc-lead">The Lead Log Report is the activity timeline on each Lead view — status changes, logged calls and meetings, and notes in chronological order. It is not a separate Reports menu item.</p>

<div class="doc-toc">
<p class="doc-toc-title">On this page</p>
<div class="doc-toc-links">
<a href="#/crm/reports/lead-log-report?id=overview">Overview</a>
<a href="#/crm/reports/lead-log-report?id=use-cases">Use Cases</a>
<a href="#/crm/reports/lead-log-report?id=activity-types">Activity Types</a>
<a href="#/crm/reports/lead-log-report?id=actions">Actions</a>
<a href="#/crm/reports/lead-log-report?id=faq">FAQ</a>
</div>
</div>

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<h2 id="overview">Overview</h2>

Open from a <a href="#/crm/lead">Lead</a> view → <b>ACTIVITIES</b> tab.

Shows a merged chronological feed of:

<ul>
<li>Manual lead logs (notes, calls, meetings)</li>
<li>Lead status change activities from the pipeline bar</li>
</ul>

Sorted by date, newest context first. No filters, export, print, pagination, or summary totals — scoped to the open lead only.

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<h2 id="use-cases">Use Cases</h2>

<ul>
<li><b>Handover</b> — Review full engagement history before reassigning a lead.</li>
<li><b>Audit</b> — Confirm when status changed and what was discussed on calls.</li>
<li><b>Coaching</b> — Verify reps are logging calls and meetings consistently.</li>
</ul>

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<h2 id="activity-types">Activity Types</h2>

| **Type** | **Display pattern** |
|----------|---------------------|
| Status change | <b>Marked {status name}</b> with optional notes |
| Call | <b>Logged call</b> — {outcome} (Busy, Connected, No answer, Wrong number, Other) |
| Meeting | <b>Logged meeting</b> — {outcome} (Scheduled, Completed, Rescheduled, Cancelled, Other) |
| Notes | <b>Notes</b> with notes body |

Each entry shows a relative timestamp and absolute date: e.g. <i>2 hours ago - Jun 11, 2026 3:00 PM</i>

Meeting check-out on a lead-linked reminder also writes a lead log entry.

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<h2 id="actions">Actions</h2>

Toolbar buttons on the ACTIVITIES tab:

| **Button** | **Opens Log modal with** |
|------------|--------------------------|
| add notes | Type = Notes |
| log call | Type = Log Call |
| log meeting | Type = Log Meeting |

Also available from lead view <b>More → Log Activity</b>.

The Log modal supports optional <b>Set Reminder</b> to schedule a follow-up when saving a log entry. See <a href="#/crm/lead">Leads</a> for full Log modal fields.

No export or print from this panel.

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<h2 id="faq">FAQ</h2>

<p><b>Is there a company-wide lead log report?</b><br>
No. Activity is per lead on the ACTIVITIES tab. Use Lead Owner Report or Lead Source Performance for aggregate lead metrics.</p>

<p><b>Do status changes from Edit Lead appear here?</b><br>
Status changes via the pipeline bar create Lead Status Activity entries. Direct edits on the form update the lead without necessarily creating a timeline entry unless status changed through the pipeline modal.</p>

<p><b>How do I add a call or meeting log?</b><br>
On the lead view ACTIVITIES tab, use Log Call or Log Meeting — entries appear in the timeline with optional outcome notes.</p>

<p><b>Can I set a reminder from a log entry?</b><br>
Yes. Use Set Reminder from a log row when follow-up is needed — this creates a linked CRM reminder.</p>

<p><b>Does meeting check-out write to the log?</b><br>
Field check-out on meeting reminders can append activity entries when geolocation tracking is used in the Field Sale App.</p>

<p><b>Is there export for lead activity?</b><br>
No company-wide lead log export. Use per-lead ACTIVITIES on the web or activity on <a href="#/field-sale-app/leads">Field Sale App — Leads</a>.</p>

<p><b>What log types appear on the timeline?</b><br>
Notes, logged calls, logged meetings, and status activity entries — each with timestamp and user where recorded.</p>

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<h2 id="related">Related</h2>

<ul>
<li><a href="#/crm/lead">Leads</a></li>
<li><a href="#/crm/lead-status">Lead Status</a></li>
<li><a href="#/crm/crm-reminder">Reminders</a></li>
<li><a href="#/field-sale-app/leads">Field Sale App — Leads</a></li>
</ul>
